Contact us
Last updated: July 13, 2026
We're a small team behind FBGrab. The fastest way to reach us is by email — pick the address that best matches your request and we'll usually reply within 1–2 business days.
General support
Bug reports, feature requests, and everything else.
hello@mp3snap.click
Privacy
Data access, deletion or GDPR / CCPA requests.
privacy@mp3snap.click
Legal
Partnerships, licensing and legal notices.
legal@mp3snap.click
DMCA
Copyright takedown notices and counter-notices.
dmca@mp3snap.click
Before you write
- If a specific video won't download, please include the exact Facebook URL you pasted so we can reproduce the issue.
- FBGrab only supports public Facebook content. Private videos that require a Facebook login are not supported.
- For copyright takedowns, please follow the format outlined in our DMCA Policy.